General support
For onboarding, dashboard, referral link, Shopify setup, or account access questions, email [email protected].
Contact
Use the right channel for account, onboarding, Shopify setup, privacy, or operational support questions. Please do not send passwords, API keys, webhook secrets, private keys, or full payment card details.
For onboarding, dashboard, referral link, Shopify setup, or account access questions, email [email protected].
For privacy or data-related requests, email [email protected] with your account email and store domain if relevant.
Brands can include their .myshopify.com store domain, owner email, and a short description of the setup issue or onboarding question.
Creators can include their account email, creator code if available, and a brief description of the referral link or dashboard issue.